Virtual Counselling
Sometimes the bravest thing you can do is ask for support. Whether you're navigating grief, anxiety, a major life change, or simply feeling stuck — you don't have to carry it alone.
Sharlotte Mugerwa Counselling operates in partnership with Free Counselling Society Canada, providing accessible, supervised virtual counselling services across Canada.
📅 Book a session through Jane App →
Who comes here? People who are tired of carrying it alone. Adults navigating anxiety, depression, grief, major life changes, relationship difficulties, or questions of identity and belonging — people who sense that something needs to shift but aren't sure where to start. You don't have to be in crisis to deserve support.
What can counselling offer? A dedicated space that is entirely yours — to slow down, speak honestly, and begin to understand yourself more deeply. Many clients leave with greater clarity, stronger emotional regulation, healthier relationships, and a renewed sense of direction. The goal is not to fix you. You are not broken. The goal is to help you reconnect with your own resilience.
You may be facing: persistent worry or low mood that won't lift · grief or loss that feels impossible to process · a life transition that has left you uncertain of who you are · relationship patterns you keep repeating · burnout, exhaustion, or a loss of purpose · the weight of experiences you have never spoken out loud.
My credentials & approach — I'm Sharlotte Mugerwa. I hold Bachelor's degrees in Psychology and Sociology, along with a Master's degree in Rehabilitation Counselling, and I am a registered student counsellor currently in clinical practicum with Free Counselling Society Canada — my trusted clinical practicum partner. (All sessions are provided under qualified clinical supervision.)
My practice is integrative — drawing on person-centred, strengths-based, and culturally responsive frameworks. I believe the therapeutic relationship is the foundation of meaningful change, and I bring warmth, curiosity, and genuine respect for every person who walks through the virtual door.
✦ Request a free 15-minute consultationPrivate one-on-one sessions focused on you. Whether you're working through something specific or simply wanting to understand yourself better, this is your space.
Virtual · 50 minRelationships take work — and asking for help is a sign of strength, not failure. We'll explore patterns, open dialogue, and build a stronger foundation together.
Virtual · 60 minFamilies are complex. When tensions run high or communication breaks down, therapy offers a neutral space to listen, understand, and move forward as a unit.
Virtual · 60 minThere's something powerful about being witnessed by others who truly understand. Group sessions offer community, shared insight, and the reminder that you're not alone.
Virtual · Scheduled"Transformation isn't about becoming someone new — it's about returning to who you truly are."
The philosophy behind Sharlotte Mugerwa Counselling
Drop an email or request a free 15-minute introductory call — no pressure, just a chance to see if we're a good fit.
Pick a session time that suits your schedule. Everything happens online — from your home, your office, wherever you feel comfortable.
No need to have it all figured out before you arrive. We'll start where you are and go at whatever pace feels right.
Real change unfolds over time. Each session builds on the last, and I'll be alongside you for the whole journey.
Knowledge is part of healing. Each time you visit, a new topic is featured — drawn from the experiences people most often bring to therapy.
It's completely normal to have questions before reaching out. Here are some of the most common ones.
— A.M., Individual Counselling
Read what clients are saying about their experience, or share your own.
Read reviewsIf you are in crisis right now, please reach out to one of these services:
You don't need to have the right words or know exactly what you need. Send a message and we'll figure out the rest together. A free 15-minute introductory call is always available — no commitment required.
Send an emailAll sessions are virtual — available anywhere
Individual · Couples · Family · Group
Click any highlighted date for a gentle wellbeing prompt or self-care reminder. Small daily practices make a meaningful difference.
Each marked day holds a gentle wellness prompt or self-care reminder just for you.
Client reviews will appear here. If you have worked with Sharlotte and would like to share your experience anonymously, please get in touch.
"Your review could be here. If you have worked with Sharlotte and would like to share your experience anonymously, please reach out."
Small, consistent practices build resilience over time. Explore these evidence-informed tools — tap any card to open it.
Repeat 4 times. Used by first responders to reset the stress response — it works fast.
Slowly name what you notice:
This pulls attention back to the present moment.
When a difficult thought arises, ask:
You don't have to believe every thought you have.
Sleep deprivation worsens anxiety, mood, and focus significantly.
Self-compassion is not self-pity. It is the foundation of healing.
Social media comparison is a real driver of anxiety and low self-worth.
Write these answers somewhere you can find them:
Awareness dates are opportunities to educate, advocate, and reduce stigma. Click any month to explore key dates.
Select a month above to see key mental health awareness dates.
Last updated: June 2026
Sharlotte Mugerwa Counselling operates as a student counselling practice under the supervision of Free Counselling Society Canada and Yorkville University. Services are provided virtually to clients across Canada.
Contact: sharlotte.counselling@protonmail.com · 1 (306) 200-2144
We may collect your name, email address, phone number, and information you voluntarily share during sessions or through contact forms. Session content is considered protected health information and is treated with the strictest confidentiality.
Your information is used solely to provide and improve counselling services, respond to enquiries, and communicate appointment details. We do not sell, rent, or share your personal information with third parties except as required by law or clinical supervision obligations.
Everything shared in sessions is confidential. Exceptions exist where disclosure is required by law, including: risk of serious harm to yourself or others, abuse or neglect of a child or vulnerable person, or a court order. These limits will always be discussed with you.
As a registered student counsellor, session content may be discussed in a de-identified manner with a qualified clinical supervisor as part of ethical training requirements. Your identity will not be disclosed without your consent.
Client records are stored securely using PIPEDA-compliant systems. Session notes and personal data are accessible only to authorized personnel. Booking is managed through Jane App, which maintains its own privacy and security standards.
Under Canada's Personal Information Protection and Electronic Documents Act (PIPEDA), you have the right to access your personal information, request corrections, and withdraw consent for non-essential data use at any time. To make a request, contact us directly.
This website does not use tracking cookies or third-party analytics. No personal data is collected simply by visiting this site. Contact forms transmit data via encrypted channels.
By using this website you agree not to misuse its content or resources. All website content — including text, design, and resources — is the intellectual property of Sharlotte Mugerwa Counselling. Counselling services are subject to a separate client service agreement provided at intake.
This website and its resources are not a substitute for emergency mental health services. If you are in immediate danger, please call 911, go to your nearest emergency room, or contact the Crisis Line at 1-833-456-4566 or text HOME to 686868.